GENERAL CONDITIONS
CONDITIONS OF USE AND PURCHASE

VALUE ADDED TAX AND BILLING
Invoices are sent throughout the month following the purchase, except for December invoices that will be sent in the first week of January.
In accordance with the provisions of article 68 of Law 37/1992, of December 28, on Value Added Tax, the delivery of the items will be understood to be located in the territory of application of Spanish VAT.
You expressly authorize us to issue the invoice in electronic format, although you may indicate to us at any time your wish to receive an invoice in paper format, in which case, we will issue and send the invoice in that format.
• RETURN POLICY
Right of withdrawal
If you are contracting as a consumer and user, you have the right to withdraw from this contract within a period of 30 calendar days without the need for justification. The withdrawal period will expire 30 calendar days from the day on which you or a third party indicated by you, other than the carrier, acquired material possession of the goods or in the event that the goods that make up your order are delivered separately, to the 14 calendar days from the day on which you or a third party indicated by you, other than the carrier, acquired material possession of the last of those goods.
To exercise the right of withdrawal, you must notify ACCESORIOSENOL, at the address, Calle W-6 pol Promosa, Gijón (Asturias), by telephone 635 244 961, by writing to us at accesoriesenol@gmail.com or to our Contact Form, your decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by post or email).
Returns of electrical, electronic and carburetion items such as alternators, distributors, control units, carburetors, control panels, starter motors, sensors, etc. are not accepted.
Returns are not accepted for custom-ordered parts that do not appear on our website (accesoriosenol.es), nor for custom-made products such as seat covers, mats, stickers, etc...
• Consequences of withdrawal
In case of withdrawal on your part, we will refund all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the least expensive delivery method. ordinary that we offer).
We will proceed to make said refund using the same payment method used by you for the initial transaction. You will not incur any costs as a result of the refund. Notwithstanding the above, we may withhold the refund until we have received the goods.
You must return or deliver the products directly to us at the ACCESORIOSENOL store, or send them to us through a courier company, without any undue delay and, in any case, within a maximum period of 14 calendar days from the date on which you notify us. your decision to withdraw from the contract. The deadline will be considered met if you return the goods before said deadline has expired.
Unless you return the goods to the ACCESORIOSENOL store, you must assume the direct cost of returning the goods.
Custom or custom product reservations are non-refundable, except that we cannot supply the product.
You will only be responsible for the decrease in value of the goods resulting from handling other than that necessary to establish the nature, characteristics and functioning of the goods. The item must be delivered along with its original packaging and instructions, if any.
• Returns in ACCESORIOSENOL store.
You can return the products to us in our ACCESORIOSENOL store. In this case, you must go to said store and hand over the purchase receipt along with the item. The item must be delivered along with its original packaging and instructions, if any.
Returns of defective products and warranty
All products have a 3-year warranty, except for wear parts such as light bulbs, brake pads, clutches and batteries, in which case the warranty will be 6 months.
In cases where you consider that at the time of delivery the product does not comply with what is stipulated in the contract, you must contact us immediately through our contact form, email or telephone number. to the Client, providing data on the product as well as the damage or damage it suffers.
You can return the product to our ACCESORIOSENOL store or by delivering it to a courier company. The cost of returning the product is the responsibility of the customer and, exceptionally, the seller, at his own discretion, will assume the cost of the return by offering an order for acceptance at the Post Office.
The replacement of the defective or warranty part will always be after receipt of the defective product by the seller.
The seller will assume the costs of shipping the replacement to the customer.
We will proceed to carefully examine the returned product and we will contact you to inform you if a refund or, if applicable, its replacement is appropriate.
The warranty does not cover improper use, incorrect handling or overvoltages. Given this circumstance, we will return the product to the customer without making an exchange or credit for the product. If possible, other solutions will be offered such as supplying you with another product.
The item must be delivered along with its original packaging and instructions, if any.
The amounts paid for products that are returned due to a defect or defect, when it really exists, will be fully refunded, including the delivery costs incurred to deliver the item within 15 days following delivery. The refund will be made in the same payment method that was used to pay for the purchase. In this case, the seller will assume the return costs by sending the customer a Post Office label.

The warranty does not cover labor costs for assembly and disassembly of the product in the vehicle or damage caused to third parties of the vehicle.

LIABILITY AND WAIVER OF LIABILITY
Except as otherwise expressly provided in these conditions, our liability in relation to any product purchased from our website will be strictly limited to the purchase price of such product.
Notwithstanding the foregoing, our liability is not excluded or limited in the following cases:
1.
In case of death or personal injury caused by our negligence.
2.
In case of fraud.
To the extent legally permitted we accept no liability for the following losses, regardless of their origin:
1.
Loss of income or sales.
2.
Loss of business.
3.
Lost profits or loss of contracts
4.
Loss of anticipated savings
5.
Data loss
6.
Loss of management time or office hours
Due to the open nature of this website and the possibility of errors in the storage and transmission of digital information, we do not guarantee the accuracy and security of information transmitted or obtained through this website unless stated. expressly the opposite in it.
All product descriptions, information and materials appearing on this website are provided "as is" and without express or implied warranties on them except those established by law. In this sense, if you contract as a consumer and user, we are obliged to deliver items that comply with the contract, responding to you for any lack of conformity that exists at the time of delivery of the product. It is understood that the products comply with the contract provided that:
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They fit the description made by us and have the qualities that we have presented on this website
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Are suitable for the uses to which products of the same type are ordinarily intended
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They present the usual quality and performance of a product of the same type that are reasonably expected.
We only select the highest quality products, but natural characteristics are inevitable and must be accepted as part of the individual appearance of the product.
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CONSUMER GUARANTEES
Without prejudice to the right of withdrawal, returns policy and responsibility of this company, within the framework of Legislative RD 1/2007, of November 16, the lack of conformity of the product is guaranteed, which implies, at the consumer's choice, the right to repair the product, replace it, reduce the price, or terminate the contract.
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INDUSTRIAL AND INTELLECTUAL PROPERTY
You acknowledge and consent that all copyright, trademark and other industrial and intellectual property rights on the materials or content provided as part of the website correspond at all times to us or to those who have granted us a license for their use.
You may use such material only as expressly authorized by us or by those who have licensed its use. This will not prevent you from using this website to the extent necessary to copy your order information or contact details.
VIRUSES, HACKING AND OTHER COMPUTER ATTACKS
You must not misuse this website by intentionally introducing viruses, trojans, worms, logic bombs or any other technologically harmful or damaging programs or materials. You will not attempt to gain unauthorized access to this website, the server on which said page is hosted or any server, computer or database related to our website. You agree not to attack this website via a denial-of-service attack or a distributed denial-of-service attack.
Failure to comply with this clause could lead to the commission of infractions classified by the applicable regulations. We will report any breach of these regulations to the relevant authorities and will cooperate with them to discover the identity of the attacker. Likewise, in the event of breach of this clause, you will immediately cease to be authorized to use this website.
We will not be liable for any damage or loss resulting from a denial of service attack, virus or any other technologically harmful or harmful program or material that may affect your computer, computer equipment, data or materials as a result of your use of this website or of downloading content from it or to which it redirects.
LINKS FROM OUR WEBSITE
In the event that our website contains links to other websites and materials from third parties, these links are provided for informational purposes only, without us having any control over the content of said web pages or materials. We therefore accept no liability for any damage or loss arising from its use.
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WRITTEN COMMUNICATIONS
The applicable regulations require that part of the information or communications we send you be in writing. By using this website, you agree that most of your communications with us will be electronic. We will contact you by email or provide you with information by posting notices on this website. For contractual purposes, you consent to the use of this electronic means of communication and acknowledge that all contracts, notices, information and other communications that we send to you electronically comply with the legal requirements of being in writing. This condition will not affect your rights recognized by law.
NOTIFICATIONS
The notifications that you make to us should preferably be sent through our Contact Form or our customer service telephone number 635244961. In accordance with the provisions of the previous clause and unless otherwise stipulated, we may send communications either to e- email or to the postal address provided by you when placing an order.
It will be understood that notifications have been received and have been correctly made the moment they are posted on our website 24 hours after an email has been sent, or three days after the postage date of any letter. To prove that notification has been made, it will be sufficient to prove, in the case of a letter, that it was correctly addressed, correctly stamped and that it was duly delivered in the post office or in a mailbox and, in the case of an email , which was sent to the email address specified by the recipient.
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TRANSFER OF RIGHTS AND OBLIGATIONS
The agreement is binding on both you and us, as well as our respective successors, assigns and assigns. You may not transfer, assign, encumber or in any other way transfer a contract or any of the rights or obligations derived from it, without having obtained our prior written consent. We may transfer, assign, charge, subcontract or otherwise transfer a contract or any of the rights or obligations derived from it, at any time during its validity. For the avoidance of doubt, such transmissions, assignments, liens or other transfers will not affect the rights that, if applicable, you, as a consumer, have recognized by law nor will they nullify, reduce or limit in any other way the guarantees, both express and implied. , which we could have granted.
EVENTS OUTSIDE OUR CONTROL
We will not be responsible for any failure or delay in the performance of any of the obligations assumed, the cause of which is due to events that are beyond our reasonable control. Causes of Force Majeure will include any act, event, lack of performance, omission or accident that is beyond our reasonable control and, among others, the following:
1.
Strikes, lockouts or other industrial action.
2.
Civil commotion, revolt, invasion, terrorist threat or attack, war (declared or undeclared) or threat or preparations for war.
3.
Fire, explosion, storm, flood, earthquake, subsidence, epidemic or any other natural disaster.
4.
Impossibility of using trains, ships, planes, motor transport or other means of transport, public or private.
5.
Inability to use public or private telecommunication systems.
6.
Acts, decrees, legislation, regulations or restrictions of any government or public authority.
It will be understood that the obligations will be suspended during the period in which the cause of force majeure persists, and we will have an extension in the term to comply with said obligations for a period of time equal to the duration of the cause of force majeure. We will use all reasonable means to bring the force majeure event to an end or to find a solution that allows us to fulfill our obligations despite the force majeure event.
RESIGNATION
The lack of a requirement on our part for strict compliance on your part with any of the obligations assumed by you under a contract or these conditions or the lack of exercise on our part of the rights or actions that may correspond to us under of said contract or the conditions, will not imply any waiver or limitation in relation to said rights or actions nor will it exonerate you from complying with such obligations.
No waiver by us of a specific right or action will constitute a waiver of other rights or actions derived from a contract or the conditions. No waiver on our part of any of these conditions or of the rights or actions derived from a contract will take effect, unless it is expressly stated that it is a waiver and is formalized and communicated to you in writing in accordance with the provisions in the previous notifications section.
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PARTIAL NULLITY
If any of these conditions or any provision of a contract are declared null and void by a final resolution issued by a competent authority, the remaining terms and conditions will remain in force, without being affected by said declaration of nullity.
COMPLETE AGREEMENT
These conditions and any document expressly referred to in them constitute the entire agreement between you and us in relation to the subject of these conditions and replace any other pact, agreement or previous promise agreed between you and us verbally or written.
You and we acknowledge that we have consented to the conclusion of a contract without having relied on any statement or promise made by the other party or that could be inferred from any statement or writing in the negotiations entered into by both of us prior to the same, except as expressly mentioned. in the present conditions.
Neither you nor we will have any remedy against any untrue statement made by the other party, whether oral or written, prior to the date of a contract (unless such untrue statement was made fraudulently) and the only remedy available to you is the other party will be for breach of contract in accordance with the provisions of these conditions.
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OUR RIGHT TO MODIFY THESE TERMS
We have the right to review and modify these conditions at any time. You will be subject to the policies and conditions in effect at the time you use this website or place each order, unless by law or decision of government agencies we must make retroactive changes to said policies, conditions or privacy statement, in in which case, the possible changes will also affect the orders that you had previously placed.
APPLICABLE LAW AND JURISDICTION
Contracts for the purchase of products through our site will be governed by Spanish law.
Any controversy that arises or is related to said contracts will be submitted, at the consumer's choice, either to the courts and tribunals of their domicile, or to the courts and tribunals of the city of Murcia, where this company is domiciled.
If you are contracting as a consumer, nothing in this clause will affect the rights that current legislation recognizes you as such.
There is a European online dispute resolution platform that facilitates the extrajudicial resolution of disputes between consumers and online merchants in an independent, impartial, transparent, effective and equitable manner, in accordance with Regulation EU/524/2013, for which purpose the link to the website of this platform.
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show&lng=ES
Withdrawal form template
(You must only complete and send this form if you wish to withdraw from the contract)
To the attention of Enol Álvarez García acting under the trade name Accesoenol, CALLE W-6, N15, postal code 33211 XIXON, Asturias.
I hereby inform you that I withdraw from my contract of sale of the following goods:
Ordered on/received on (*):
Consumer name:
Consumer address:
Signature of the consumer (only if this form is submitted on paper)
Date
(*) Delete as appropriate